Return Policy

Online Return Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with original tags and packaging. You must have receipt.

For online orders we have a 30 day return policy, which means you have 30 days from the day of purchasing your item to request a return, depending on the type of return your requesting. Please call during regular business hours to speak to a Ballera representative on further details.

Exchange: 30 days from the date of original order. The customer pays a $5.00 shipping and handling fee. You may also choose in-store exchange.

Full-refund: 30 days from date of original order. The customer is responsible for all associated shipping costs. Shipping charges are NON-REFUNDABLE. 

In-Store Return Policy

All returns must be accompanied by a sales receipt. NO CASH refunds.

Merchandise not worn can be returned when accompanied by a sales receipt and returned within 10 days from date of purchase for EXCHANGE, IN-STORE CREDIT, OR RECREDIT TO CARD. All special orders, worn, altered, marked, sewn, or abused merchandise will NOT be accepted. Due to STATE HEALTH CODE all tights, women’s undergarments, Men’s dance belts, that have been worn or tried on may NOT be returned.

ALL CLEARANCE ITEMS ARE NOT RETURNABLE. WE DO NOT ACCEPT CHECKS!!